In the complex realm of healthcare staffing, seamless processes and steadfast compliance are non-negotiable. 

<p>
  In the complex realm of healthcare staffing, seamless processes and steadfast
  compliance are non-negotiable. The story of academic medical center highlights
  the critical importance of choosing the right staffing partner. Initially,
  they were a Cross Country Healthcare client from 2011 to 2018, but a brief
  departure to explore other options resulted in missed compliance deadlines and
  fulfillment gaps. The quest for a comprehensive solution led them back to
  Cross Country in search of a partner who could rectify past errors and set new
  standards of excellence.
</p>

<h2>Elevating Standards, Maximizing Efficiency</h2>

<p>
  Cross Country&#39;s Managed Services Provider (MSP) solution provided the
  academic medical center with a holistic approach to their staffing needs,
  including:
</p>

<ul>
  <li>
    On-site program management provided white-glove service, ensuring seamless
    coordination.
  </li>
  <li>
    Integrated technology and vendor management system enhanced overall
    efficiency and transparency.
  </li>
  <li>
    Transparent rate benchmarking ensured fairness and accuracy in financial
    transactions.
  </li>
  <li>
    Robust supplier partnerships ensured a streamlined and reliable supply
    chain.
  </li>
  <li>
    Process optimization with lean Six Sigma methodologies enhanced productivity
    and reduced waste.
  </li>
  <li>
    Custom integrations with existing systems (Oracle HRIS, accounts payable,
    and Kronos) facilitated smooth operations.
  </li>
</ul>

<h2>Excellence in Healthcare Staffing</h2>

<h3>The results were transformative, including:</h3>

<ul>
  <li>
    9% rate reductions delivered cost savings without compromising quality.
  </li>
  <li>
    100% fill rate meant every position was promptly filled, ensuring
    uninterrupted patient care.
  </li>
  <li>
    100% compliance standards were consistently met, guaranteeing the highest
    quality and safety.
  </li>
  <li>
    High-quality, skilled, and dedicated professionals were consistently
    sourced, meeting and often exceeding client expectations.
  </li>
  <li>
    Exceptional rehire rates at a staggering 95% &nbsp;provided a testament to
    the quality of service.
  </li>
  <li>
    Professionalism standards exceeded 26%, and 71% met the client&#39;s
    professional criteria, ensuring a courteous and respectful workforce.
  </li>
  <li>
    Clinical and specialty skills exceeded 21%, and 77% met the client&#39;s
    clinical and specialty skills standards, ensuring expertise in specialized
    areas.
  </li>
  <li>
    Positive attitude and teamwork exceeded 42%, and 55% met the client&#39;s
    standards for reliability, positive attitude, and teamwork, fostering a
    collaborative work environment.
  </li>
</ul>

<p style="margin-top:20px">
  The academic medical center&#39;s journey with Cross Country prioritized
  technology, efficiency, compliance, and excellence, resulting in superior
  outcomes.
</p>


Cross Country

Academic Medical Center Reimagines Healthcare Staffing

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