Diversity and Inclusivity in Action

Cross Country color photo of five hands clasped on wrists in circle.

One Diverse Team

John A. Martins

President and Chief Executive Officer

“We are proud of Cross Country Healthcare’s nearly 35-year commitment to diversity, equality, and inclusion and it is an enduring principle we will always honor and uphold. We continue to invest in initiatives that further this commitment as we believe diverse perspectives and backgrounds are the only means of solving complex business and social injustice issues while reflecting the diversity of the communities we serve.”

Mihal Spiegel

President, Cross Country Education

“At Cross Country Healthcare, we recognize that embracing diversity, equity and inclusion is not only the right thing to do socially, it is the right thing to do for our business and the industry we serve. By dedicating ourselves to these principles we encourage our teams to think creatively with an appreciation for how our collective experiences individually makes us stronger as one organization. We celebrate the diversity of our employees, customers, and suppliers and commit to the continued education and empowerment that is critical for a truly inclusive organization.”

Susan E. Ball, JD, MBA and RN

EVP, General Counsel and Corporate

“Cross Country Healthcare has a deep and long history of fostering a diverse environment, and we are proud to be an equal opportunity employer. Diversity is the cornerstone of our business as we hire talented people from a wide range of backgrounds to increase innovation, creativity and promote better decision making. Our diversity of thought and commitment to inclusion drives a culture of innovative problem-solvers who are passionate about the future of healthcare workforce management, including our healthcare workers, our clients and the communities that we serve.”

John A. Martins

President and Chief Executive Officer

“We are proud of Cross Country Healthcare’s nearly 35-year commitment to diversity, equality, and inclusion and it is an enduring principle we will always honor and uphold. We continue to invest in initiatives that further this commitment as we believe diverse perspectives and backgrounds are the only means of solving complex business and social injustice issues while reflecting the diversity of the communities we serve.”

Mihal Spiegel

President, Cross Country Education

“At Cross Country Healthcare, we recognize that embracing diversity, equity and inclusion is not only the right thing to do socially, it is the right thing to do for our business and the industry we serve. By dedicating ourselves to these principles we encourage our teams to think creatively with an appreciation for how our collective experiences individually makes us stronger as one organization. We celebrate the diversity of our employees, customers, and suppliers and commit to the continued education and empowerment that is critical for a truly inclusive organization.”

Susan E. Ball, JD, MBA and RN

EVP, General Counsel and Corporate

“Cross Country Healthcare has a deep and long history of fostering a diverse environment, and we are proud to be an equal opportunity employer. Diversity is the cornerstone of our business as we hire talented people from a wide range of backgrounds to increase innovation, creativity and promote better decision making. Our diversity of thought and commitment to inclusion drives a culture of innovative problem-solvers who are passionate about the future of healthcare workforce management, including our healthcare workers, our clients and the communities that we serve.”

As a market leader,

We have an obligation to promote dialogue with employees, clients, vendors, and our communities, and to listen, learn from, and consider all viewpoints as we conduct business. We are committed to maintaining a diverse workplace that respects each individual's age, race, gender, sexual orientation, and physical abilities – as well as diversity of thinking. Our vision is to build an inclusive work environment where all individuals are respected, inclusive behaviors are promoted, and where our diverse workforce and customers can derive value from people’s diversity of thinking and backgrounds. Understanding the role of the social determinants of health in achieving healthier outcomes, we commit to serve as a consultative workforce partner to our clients in the quest to achieve health equity by supporting the education and industry initiatives designed to address them.

Our Corporate Workforce

2,293

Total Workforce

42%

Minorities

78%

Women

49%

Millennials

Diversity in Action

Women Leading the Way

We are proud of our commitment to gender diversity, specifically when it comes to our inclusion, support and promotion of women within our corporation. Of our nearly 2,300 corporate employees, more than three-quarters are women. Our executive and clinical leadership teams are comprised of just over 60% women. We continually seek new and innovative ways to make our workplace culture more inclusive and supportive of women and their individual achievement goals, both on the job and off.

In 2021, 117 of our 160 promotions were awarded to women.

Supporting Diverse Businesses

Our commitment to diversity also includes our vendor and supplier partnerships. We strive to pursue business partnerships with diverse vendors and suppliers, identifying opportunities to engage minority, veteran-owned, women-owned, disability-owned, and LGBTQ-owned businesses.

In 2021, we paid over $3M to diversity vendors and suppliers.

Supporting the Veteran Community

We recognize the experience and dedication that veterans contribute to our business as employees, and as business partners and suppliers. We are committed to empowering military veterans who are business owners, hiring veterans in our own organization, and giving back to military veteran organizations that help those who have proudly served our great nation.

Stephanie Rice, US Army

CCMSN, Client Relations Specialist

I have been with Cross Country on the Medical Staffing Network side of the house since September of 2002. This company was my first and only job after retiring from the US Army so that in itself should speak volumes 😊 It has truly been a blessing to be a part of a company that treats its employees like one big happy family. I thank you for this opportunity and look forward to many years to come.

Wanda Harper, US Navy

Account Coordinator, CCL

I love working for Cross Country Locums for the past 3.5 years….. #Winning & Team Work makes the Dream Work…..it is a motto that I adapted very quickly from being in the USN! We work together to ensure that our Physicians and Clients are fully equipped to support the patients in need. I love getting the opportunity to utilize the values I developed from the Navy and have them translate in to my day to day work within the organization. Simply put, there is no job to small and if you can do the job urgently!

Stephanie Rice, US Army

CCMSN, Client Relations Specialist

I have been with Cross Country on the Medical Staffing Network side of the house since September of 2002. This company was my first and only job after retiring from the US Army so that in itself should speak volumes 😊 It has truly been a blessing to be a part of a company that treats its employees like one big happy family. I thank you for this opportunity and look forward to many years to come.

Wanda Harper, US Navy

Account Coordinator, CCL

I love working for Cross Country Locums for the past 3.5 years….. #Winning & Team Work makes the Dream Work…..it is a motto that I adapted very quickly from being in the USN! We work together to ensure that our Physicians and Clients are fully equipped to support the patients in need. I love getting the opportunity to utilize the values I developed from the Navy and have them translate in to my day to day work within the organization. Simply put, there is no job to small and if you can do the job urgently!

Stephanie Rice, US Army

CCMSN, Client Relations Specialist

I have been with Cross Country on the Medical Staffing Network side of the house since September of 2002. This company was my first and only job after retiring from the US Army so that in itself should speak volumes 😊 It has truly been a blessing to be a part of a company that treats its employees like one big happy family. I thank you for this opportunity and look forward to many years to come.

Powerful Voices. Diverse Cultures. One Cross Country.

At Cross Country, we believe the voices and minds of our talented employees serve the organization by identifying, generating, and offering solutions to real or perceived obstacles, as well as serve an important role as advisors to the organization’s overall Diversity and Inclusion initiatives. That’s why we’ve launched an employee-led council named Cross Country Impact. The council encourages employees from a wide variety of backgrounds and of diversity to come together, connect, build relationships and have their voices heard.

In May of 2022, we conducted our annual Diversity, Equity & Inclusion Survey to gauge employees’ perceptions of our commitment to DE&I and solicit their input on future initiatives.

Learn About IMPACT View Survey Results

CCH Women in Leadership